Alquiler de carros Mecánicos en Colombia

*Additional fees apply for vehicle deliveries to different cities.

Requirements for Renting a Vehicle at Executive Rent a Car

1. A valid driver’s license, either national or international.
2. National ID card or passport (only if you are a foreign national).
3. A credit card is required to guarantee the reservation, with the available credit limit specified below. This amount will be held on your card and will be released by the company 10 business days after the vehicle is returned, subject to any potential traffic fines. It may take the bank between 7 and 10 business days to release the amount:
4. Cars: 2,000,000 COP (approximately $500 USD).
5. Pickup trucks: 4,000,000 COP (approximately $900 USD).
6. Reservation fee: 20% of the vehicle rental cost.
7. The full rental payment must be made when you pick up the vehicle at our agency.
8. Insurance Policy
9. Vehicle Damage: 90% coverage with a 10% deductible paid by the customer (minimum deductible: 2,500,000 COP). For sedans and pickup trucks, the deductible is 4,000,000 COP.
10. Non-contractual civil liability: Included.
11. Third-Party Liability: Full Coverage.
12. Roadside Assistance: Available 24 hours a day.
13. Damage to third parties: 100% covered in the event of a collision or accident with another vehicle; the rental car’s insurance will cover 100% of the damage to that vehicle.
14. Damage to the rental vehicle: 90% covered in the event of a collision or accident. The customer is responsible for a 10% deductible.
15. Theft of the rental vehicle: 90% coverage. In the event of theft, the customer must pay the insurance company a deductible equal to 10% of the vehicle’s value.

Insurance Policy

Vehicle Damage: 90% coverage with a 10% deductible paid by the customer (minimum deductible: 2,500,000 COP). For sedans and pickup trucks, the deductible is 4,000,000 COP.

Non-contractual civil liability: Included.

Third-Party Liability: Full Coverage.

Roadside Assistance: Available 24 hours a day.

Damage to the rental vehicle: 90% covered in the event of a collision or accident. The customer is responsible for a 10% deductible.

Theft of the rental vehicle: 90% coverage. In the event of theft, the customer must pay the insurance company a deductible equal to 10% of the vehicle’s value.

Comprehensive Insurance (Total Protection)

When you choose Full Coverage Insurance, you’ll be covered for damage to the vehicle caused by a traffic accident with no deductible. All you have to do is return the vehicle to the office or an authorized repair shop, and the insurance company will cover 100% of the damages. This insurance also includes liability coverage, so the insurance company will cover damages to other people involved in the accident.

Important: The following are not covered:

1. Tire Damage: In the event of a flat tire, you will be responsible for the cost of the repair.
2. Dead Battery: If the battery dies because you left the lights on, you will be responsible for the cost of recharging it.
3. Lost Keys: If you lose your keys, you’ll need to hire a company to make an original key with a door-locking system (cost: 1,500,000 COP).
4. Damage due to misuse or negligence: This includes damage to accessories such as the radio or GPS, or any other damage to the interior or exterior of the vehicle.
5. Fuel type errors: If you put diesel (ACPM) in the tank, you will be responsible for the full cost of the repair.

Exclusions in the event of an accident:

Driving under the influence of alcohol: No coverage will be provided.

Recklessness or negligence: Examples include parking in prohibited areas or misbehavior inside the vehicle.

Damage caused by misbehavior: Such as stains on the upholstery.

Towing Costs and Fines: The customer is responsible for the cost of towing and any fines related to the vehicle being impounded. Roadside assistance is an additional service provided by a partner company, and costs must be confirmed and paid directly to them.

Overtime

• Charges apply starting at the 25th hour: Economy car $30,000, Sedan $40,000, Luxury car $50,000, SUVs $80,000, Vans $100,000
• A full day’s charge applies starting with the 4th additional hour.

Unlimited mileage (Applies after the 5th day of rental for trips outside the city)

• Car rentals of less than 4 days include: 250 km per day of rental; unlimited mileage starting on the 5th day of rental. Available year-round. *Additional kilometer charge: Cars: 2,000; Vans: 5,000; Minivans: 8,000
• You will not be allowed to leave the city for rentals shorter than 5 days (you are allowed to visit nearby towns from Medellín, such as Guatapé, Santa Fe de Antioquia, Barbosa, Bello, Copacabana, Girardota, etc.)

Alternate-Day Driving Restrictions (in cities where they apply)

• .Be sure to plan your trip to avoid problems. The company is not responsible for changes or substitutions in cities with “peak-and-plate” restrictions. Be prepared, as this regulation is not in effect in all cities, which will allow you to use your vehicle in nearby areas

Reasons to Cancel a Reservation

1. Failure to make the reservation payment.
2. Discrepancies in the documentation when picking up the vehicle.
3. The customer’s failure to show up at the scheduled date and time for the rental without prior notice.
4. Failure to present the required documents at the time of vehicle delivery.
5. The credit cardholder is not present to guarantee the reservation.
6. The company will not refund payments made for reservations or early vehicle returns.
7. Do not pay the full rental cost when picking up the vehicle.

Comments

1. The reservation is guaranteed for up to 2 hours after the scheduled pickup time, provided it falls within the agency’s closing hours. If you return the car to an agency other than the one where you picked it up, a return fee will apply according to the rate schedule available at the agency counters. The vehicle is delivered clean and must be returned in the same condition. If it is returned excessively dirty, an additional fee will be charged: Cars: 40,000 COP; SUVs: 50,000 COP; Vans: 80,000 COP
2. Deliveries before 6 a.m. and after 8 p.m. will incur an additional surcharge of 70,000 COP.
3. Additional drivers are subject to an extra charge.
4. Extensions or late returns will result in additional charges and must be reported at least 48 hours before the contract expires.
5. Rates are subject to change without prior notice.
6. The amount held on your credit card will remain on hold for up to 10 business days after the vehicle is delivered. At the end of this period, we will request that the amount be released from the corresponding card issuer (Visa, MasterCard, American Express, Diners). Please note that this process may take between 1 and 10 business days, depending on the issuing bank’s processing time.
7. Fuel: The vehicle is delivered with a full tank and must be returned with the same fuel level. Otherwise, you will be charged for the missing fuel at the time of return, based on the agency’s current rate. The cost will be based on the fuel level recorded at the time of return.
8. Loss of Documents or License Plates: In the event of the loss of vehicle documents or license plates, you will be charged a fee of 2 per day, in addition to the costs associated with obtaining new documentation or license plates from the traffic authorities.

9. Fees for Traffic and Legal Matters: ** If the rental company incurs costs related to traffic matters, legal matters, or any other expenses arising from the contract that are your responsibility, or that of the user and/or the additional driver, you will be charged for all expenses incurred.

10. Tow Truck: If a tow truck is needed to return the vehicle to the rental agency or to take it to a repair shop for reasons not attributable to the rental company, you will be charged for this service.

11. Public Parking Lot: If, during the term of the rental agreement, the vehicle is taken to a public parking lot for reasons not attributable to the rental company, you will be charged the cost of parking and any expenses necessary to retrieve the vehicle.